There may be several reasons for that:
1. There is insufficient information, such as text or pictures;
2. The task isn’t completely clear (apart from incomplete information, the buyer cannot explain what he needs);
3. Terrible pictures, we are talking about frankly bad and low-quality images, which will make it impossible to make a good design;
4. The project timeline is too tight;
5. I am already fully booked with other projects.
In such cases, I can add your project to my queue. To do this, we will need to agree on a date and you should reserve funds accordingly. If no agreement is reached, please do not expect me to be available to work on your project.